If expected emails aren’t arriving, they may be in another folder or blocked.
1. Check Spam and other tabs
Look in Spam, Promotions, Updates and All Mail.
2. Check filters
Settings > See all settings > Filters and Blocked Addresses.
3. Check storage
A full Google account can’t receive emails. Check storage at one.google.com.
4. Check forwarding
Make sure emails aren’t being forwarded elsewhere.
5. Ask the sender to resend
Confirm they have the correct address.
